“From many angles, there has been a very positive financial impact, but the biggest impact has been in our scheduling department. Patients with questions about prep now call Captify, not our office. Patients no longer complain that they’ve been on hold for too long because our call volume is now very manageable. Thanks to Captify Health, our scheduling department is operating much more efficiently.”

“We hired Captify Health to handle patient communication for two of our endoscopy centers where a total of about 2,000 colonoscopies are performed a month, and the change has been unbelievable. Few appointments are cancelled, no-shows have been reduced by half, and we’re saving on postage and administrative work.”